Have a Question? We can Help.

SHIPPING COSTS:

Custom CardsPrice
Orders 30 – 150 cards$10.00
Orders 160 – 990 cards$15.00
Orders 1,000 – 2,990 cards$35.00
Orders 3,000 – 5,000 cards$49.00
Orders over 5,000 cardsPlease call 1-877-703-4483 or email: info@bcchholidaycards.com
   
Pre-Packaged CardsPriceShipping
10 cards & 11 envelopes$17.95 / pack$3.40 / pack

WHAT TAKES EXTRA TIME?

Custom Printed Envelopes: Add 1-2 business days to have your return address imprinted on all greeting card envelopes. (Available for Custom Cards orders only)

Large Orders: Please allow additional processing time of 1-2 business days for orders over 2,000 cards. We recommend you contact our customer support team to assist you with larger orders; we would love to help make your large order absolutely perfect.


OTHER COMMON QUESTIONS:

  Custom Cards Pre-Packaged Cards
How long does it take? All local orders will be shipped by courier within 10 working days of submission. Orders received during the Period August 7 to September 22 will ship on October 2, 2017. Shipping time can take 2-5 business days.
What carrier will deliver my package? Canpar Canada Post
Where will my order ship from? Richmond, BC Vancouver, BC
Do you ship internationally? We do not ship internationally at this time. We apologize but we simply have no way to make exceptions to this.
What's the best way to make an additional donation? To make a donation please send a cheque payable to: Auxiliary to BC Children’s Hospital. 4480 Oak Street, Room 1H43, Vancouver, BC V6H 3V4. Please include your name and address to which we will issue a charitable tax receipt. Thank you for your support!

Further Questions?

We welcome and value your feedback. You may be able to find the information you are looking for in the "We can Help" section above. Still have questions?
Please fill out the Contact Form below and we will respond promptly.

 

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Auxiliary to BC Children's Hospital

4480 Oak Street, Room 1H43
Vancouver, BC V6H 3V4
Tel: 604.875.2000 ext. 5393
Web: www.bcchauxiliary.com

Should you prefer to fax your order
Click Here to download an order form.


Privacy Policy
We do not sell, share, trade or in any other way make your name, email address or other information available to any other party.
Secure Online Shopping
We use 128bit "bank-grade" encryption for your safety and uses Trustwave SSL Validation Certification.
* Free shipping on orders placed before September 22nd applies to personalized card orders that are shipped by and from the production company.
Pre-packaged orders are mailed from BC Children's Hospital by volunteers via Canada Post.